When installing Adobe Reader manually on an old computer which had changed domain servers and had an old profile I experienced this error: “Error 1324.The path My Documents or the volume is invalid. Please enter it again.” This told me the my documents folder was being redirected to an invalid location. I tried right clicking on my documents in the start menu but I was unable to change the path probably because of an old group policy. I figured I would need to change it in the registry.
The registry key for My Documents location is usually HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
But if it has been changed by group policy like in my case it is located here:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
The key is called personal in both locations.
The way I fixed the adobe reader install problem was to change the my documents location back to a local location such as the default location of: C:\Documents and Settings\username\My Documents. I also changed the location of my pictures, my music and my videos for good measure. I then downloaded the full installer from Adobe’s website saved it in the local my documents location and the install finished successfully.
{ 4 comments }
Great Thank you for the info!
Thanks a lot for this tip, I had the same problem and it’s solved now !
Thanks. Problem Solved
Well this solved my problem!
Adobe should award you. Thank you <3