Windows XP Remote Assistance Fix

by getdeclue on September 7, 2013

Check to see if the Help Assistant account is disabled in users and computers.
Restart Remote Desktop Help Manager Service
Open a command prompt and type: sessmgr.exe –service then hit enter
Delete the registry key HKEY_Local_Machine\System\CurrentControlSet\Control\Terminal Server/fInHelpMode
Restart the computer
Remote assistance should work after a user logs into the computer.

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