Outlook 2013 crashes/closes after 1 minute

by getdeclue on November 15, 2013

If you are using outlook 2013 with exchange and you check the application log in event view and find that OLMAPI32.DLL is causing outlook to crash after one minute you may need to uninstall the following two updates:

KB2837618
KB2837643

After uninstalling these two updates outlook 2013 may continue to crash after 1 minute with the same error message. If this continues reinstall office 2013 apply all patches except KB2837618, and KB2837643. Outlook will no longer crash.

I noticed that if the last date modified on OLMAPI32.DLL is 10/17/2013 then outlook will crash. If the date is 9/13/2013 it will not crash.

Previous post:

Next post: